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See also: Repossession; Debt Collection; Small Claims; Lemon Law; Three Day Right of Rescission; Gift Certificates

Public Act 18-141, Sections 3 & 4, effective upon passage.
Requires the Department of Consumer Protection to process complaints about goods and services in Connecticut.

Research Guides

   Connecticut General Statutes

Connecticut Department of Consumer Protection:

Smart Consumer (Finances, Common Scams, Immigrants and Refugees, and Families)

Connecticut Department of Banking: Connecticut Attorney General's Office:

OLR Research Reports - Office of Legislative Research:

Pamphlets from Statewide Legal Services of Connecticut:

Information from the Consumer Financial Protection Bureau (CFPB):

Useful Websites

Library Materials

The Judicial Branch law libraries hold a number of items which may be of help to the person researching consumer law. The Subject Headings below are recommended, and can be entered as subject searches using our on-line catalog, or Contact us for availability of materials.

  • Consumer Protection -- Law and Legislation
  • Consumer credit -- Law and legislation -- United States
  • Consumer credit -- United States -- Handbooks, manuals, etc.

Cause of Action to Revoke Acceptance of Motor Vehicle Under Uniform Commercial Code, Article 2, 2 COA 237 (1983).

  Title 42 - Business, Selling, Trading and Collection Practices
(Note the seven repealed chapters, a number of which have been subsumed under Title 42a - Uniform Commercial Code)

Chapter 669 - Creditors' Collection Practices Act (CCPA)

  • Sec. 36a-645. (Formerly Sec. 36-243a). Definitions.
  • Sec. 36a-646. (Formerly Sec. 36-243b). Prohibited Acts.
  • Sec. 36a-647. (Formerly Sec. 36-243c). Enforcement Powers of Commissioner. Regulations.
  • Sec 36a-696. (Formerly Sec. 36-432). Disclosure to Consumer of Information re Credit Report.
  • Sec 36a-699b. Dispute by Consumer re Completeness or Accuracy of Information.
  • Sec. 36a-800. (Formerly Sec. 42-127). Consumer Collection Agency. Definitions.
  • Sec. 36a-808. (Formerly Sec. 42-131c). Unfair or Deceptive Practices. Enforcement Action.
  • Sec. 36a-701. Security Freeze on Credit Report: Definitions.
  • Sec. 36a-701a. Security Freeze on Credit Report. Timing. Disclosure of Report to Third Party During Freeze. Procedures for Freeze. Refusal by Credit Rating Agency to Implement Freeze. Exceptions. Prohibition on Fees.
  • Sec. 53-454. Misrepresentation as On-line Internet business. Civil Enforcement by Attorney General or Aggrieved Person. Damages. Exclusions. Penalty.

Click on the link below to search the full-text of the statutes: https://search.cga.state.ct.us/r/statute/dtsearch_form.asp


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