The mission of the Connecticut Judicial Branch is to serve the interests of justice and the public by resolving matters brought before it in a fair, timely, efficient and open manner.

Consumer Complaints - CT.gov

by Mazur, Catherine

 

Several of Connecticut's state agencies assist Connecticut residents with resolving issues or disputes between consumers and the entities or businesses the agency regulates. CT.gov has a Consumer Complaints portal which directs the user to the appropriate agency to file their complaint.

Consumer Complaints Portal

In addition to providing complaint forms, many of the agencies also describe what type of assistance they can, and cannot, provide. For example, the Connecticut Department of Banking states:

Please note that the department's ability to take action with respect to a particular complaint is limited to situations where there is an apparent violation of those laws subject to its jurisdiction. In such cases, the department can pursue administrative remedies, injunctive relief through the office of the Attorney General or refer the matter for criminal prosecution.